wpsc Support Tickets 4.9.18

A support tickets system for WordPress
The plugin was developed for the WordPress e-commerce plugin wpStoreCart, but can also be used without it.

Provides a simple and intuitive admin backend, where tickets can be solved or closed with ease.

Installation:

Unpack and upload it to the /wp-content/plugins/ directory.
Activate the plugin through the 'Plugins' menu in WordPress.

Main features:

  • Users can create support tickets and reply to their own tickets
  • Admins, and any user granted the manage_wpsc_support_tickets capability, can reply to, close, or delete any ticket
  • Front end support ticket interface is done in jQuery, and utilizes Ajax ticket loading
  • Customizable departments, email messages, and CSS for custom solutions
  • Can hide support ticket capabilities from a user who has not purchased a specific product (requires wpStoreCart 2.4.9 or higher)
  • Admin dashboard widget shows all open tickets
  • Both the admin and frontend provides a WYSIWYG HTML editor for formatting
  • i18n ready and compatible

last updated on:
November 25th, 2014, 12:34 GMT
price:
FREE!
developed by:
wpStoreCart, LLC.
homepage:
wpstorecart.com
license type:
 

LGPL: GNU Lesser General Public License

GPL: GNU General Public License

operating system(s):
Windows / Linux / Mac OS / BSD / Solaris
category:
C: \ Modules \ WordPress Plugins

FREE!

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user rating 3

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6 Screenshots
wpsc Support Tickets - Viewing a list of tickets in the frontendwpsc Support Tickets - Adding a new ticketwpsc Support Tickets - Viewing a list of tickets in the backendwpsc Support Tickets - Viewing a ticket's details in the backendwpsc Support Tickets - Configuring general settingswpsc Support Tickets - Embedding the Support Tickets page using a shortcode
What's New in version 4.9.14
  • Added:
  • Wrote a warning message regarding the potential dangers of the email over ride system
  • Updated:
read full changelog

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