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| Mystic description |
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Mystic is an open source trouble ticket system written in ruby on rails(RoR). It is designed to be fast, flexible and customizable. It also provides a simple, easy to use interface that's quite intuitive.
Tickets are used for several purposes, from internal project management, customer support/troubleshooting, reminders, and much more.
Features:
- Customizable Themes(coming soon)
- Separate and Protected user, tech, and admin areas
- Ajax-powered ticket viewing & editing
- Activity Logging
- Ticket Category and Ticket Status Customization
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