It is designed to be fast, flexible and customizable. It also provides a simple, easy to use interface that's quite intuitive.

Tickets are used for several purposes, from internal project management, customer support/troubleshooting, reminders, official records, etc.

Here are some key features of "Mystic":

· Customizable Themes(coming soon)
· Separate and Protected user, tech, and admin areas
· Ajax-powered ticket viewing & editing
· Activity Logging
· Ticket Category and Ticket Status Customization