|
|
|
User Rating:
Rated by: |
Good (3.3/5)
16 user(s) |
|
|
|
Support Desk Script description |
|
|
Support Desk Script is a simple help desk system for your customers.
This php script uses a database to store Support Tickets. This script is used as an addition to any website wanting to offer professional support.
Visitors needing support from your website will fill out a short form. This form will be numbered and stored in a database and the administration (you) can reply to the ticket. Visitor will receive a ticket number and confirmation emails are automatically sent. Visitors can then use their ticket number to view, check or update their ticket.
Simple administration area allows admin (you) to reply/edit/delete new tickets, close tickets, archive tickets, and more.
Installation of this script is simple with the included detailed installation instructions. You can have this script installed and ready to start receiving support tickets within 5 minutes.
Features:
- Professional Support System
- Easy Use For Visitors
- Automatic Ticket Numbers & Confirmation Emails
- Simple To Use Administration Area
|
|
