Jitbit Help-Desk 8.8.1

A web based help desk software designed to deliver outstanding customer service to clients
Written in ASP.NET, it is easy to install, simple to use and accessible from anywhere as a web application.

Jitbit HelpDesk tracks and handles customers issues, saving a company's precious time and face.

It works pretty simple, starting from when a customer submits an issue (ticket) to the Jitbit Help Desk web-application.

Main features:

  • Email notifications
  • Turns emails into help-desk tickets
  • Support-widget embed code for any website
  • Easy to use interface
  • File attachments with tickets
  • Asset management
  • Knowledgebase system
  • General reports page
  • Secure system
  • Roles and security permissions
  • Flexible
  • Multilingual
  • C# source codes available for developers

last updated on:
October 21st, 2014, 11:01 GMT
developed by:
JitBit Software
homepage:
www.jitbit.com
license type:
 

Commercial License: Unlimited Installations, 1 Company, Source Code ($985.00)

Commercial License: Single Installation, Source Code ($699.00)

Commercial License: Unlimited Installations, 1 Company ($499.00)

Commercial License: Single Installation, 1 Company ($349.00)

Free Trial

operating system(s):
Windows
category:
C: \ Customer support \ Help Desk

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user rating 18

3.6/5
 

0/5

5 Screenshots
Jitbit Help-Desk - Tickets pageJitbit Help-Desk - KnowledgebaseJitbit Help-Desk - Company assetsJitbit Help-Desk - Reports pageJitbit Help-Desk - Administration options
What's New in This Release:
  • API compatibility with the new mobile apps
  • Automation rules: match all, any or none of the conditions
  • Firefox KB redirect fix
  • "Reply & close" was sending techs-only comments to everyone
read full changelog

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