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Modules" are expansions of the core being of HCL. These build on the solid foundation of the HCL core and add usefulness to the system. Examples would be trouble tickets, knowledgebase systems, crm, and more. Because of this modularity, the developers of the core can focus on building a solid foundation, and individual developers or groups of developers can focus on their "hot potato".
Some modules are like plug-ins, small little pieces of code that add a special function, or they may be integration of entirely different Open Source software.
"Themes" are a great way to change the look and feel of a online application. Most themes are best used for building your own site. By using a pre-made theme, you can then tweak it so it fits perfectly with your ideas of how everything should look.
HCL has a flexible theming system based on Smarty, probably the most powerful and definately most used theming engine in the world. Smarty is so smart, there are even modules (or plugins) for it!
WinApp
The "WinApp" client application which was once distributed by UberTec is not supported here. That software is NOT Open Source. However there are plans to document the API for client applications so others may be able to build their own apps.
