BlueWhaleCRM is an enterprise level Customer Relationship Management package capable of supporting large organizations in all of their endeavors – yet it is simple and cost effective enough for even the smallest businesses to use.
BlueWhaleCRM is highly customizable and is delivered complete with all of the standard features expected of an enterprise CRM package. From the front-end interface to security and reporting, users have the ability to quickly and easily configure the application without relying on the expertise of IT professionals.
Understanding your customers is one of the most critical aspects of good customer service. BlueWhaleCRM offers a powerful, yet affordable solution to managing customer relationships more effectively and efficiently.
BlueWhaleCRM is highly customizable and is delivered complete with all you need to streamline your business processes. From the front-end interface to security and reporting, users have the ability to quickly and easily configure the application without relying on the expertise of IT professionals.
The BlueWhaleCRM Sales Module enables you to easily track and manage your sales activities throughout your organization. The dynamic data features of BlueWhaleCRM, paired with the automated workflow engine, enable you to streamline your processes and concentrate on closing sales rather than doing administrative tasks.
BlueWhaleCRM's project management functions enable you to manage your projects and employees whether they are in the office or on different coasts. Tasks can be created and assigned to users, while project time and expenses can be tracked on a line item basis and billed directly to your clients. Project costing and profitablity analysis can be performed while user progress is monitored throughout the project lifecycle.
With a BlueWhaleCRM Self Service Module, your clients can safely and easily access the information and functionality you choose. There is no "one size fits all" when it comes to customer self service, so at TechWhale, we have built a template to get you started on a self service implementation.
